Instamojo — Fraud company

I have subscribed to instamojo to initiate transaction.mine is a newly established smal scale bussiness . transaction are below 10000 per annum.
Hence no license no invoice no gst no tax liability.but instamojo ask all these documents after getting first transaction.they did not realese my payout allthough I submitted aadhar card bank statement and explained my nature of bussiness.
I lost my first customer beacuse of their complexity.
The customer filed case for refund . instamojo is charging for refund also.