Instamojo — no help related to refund to buyer

Address: Bangalore, Karnataka
Website: www.instamojo.com

Payment date: 29th may (3 transactions)
Amount: 700 inr, 3500 inr & 8400 inr
2 different clients.
Refund requested: 5th june

I am a seller and my 3 payments were stuck which were made by my clients. According to instamojo, i'm doing fraud with them and they are asking me for service proof. My website is automatic and i was away for a few days from my computer and i had appointed no one to handle the transactions which is why my client's orders were stopped and never delivered.in a few days when i did not recognize this issue, my clients messaged me and asked me for a full refund. I processed the refund from instamojo but my clients never received the money and now instamojo is ignoring me they asked me to pay them 300 inr to process the refund.
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Jun 10, 2018
Updated by Amey Arora
List of their Team - https://www.instamojo.com/team/
Jun 12, 2018
Updated by Amey Arora
2 transactions were refunded back to my clients out of 3. I'm waiting for the 3rd transaction to be cleared to my buyer's bank account.
 
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2 transactions were refunded back to my clients out of 3. I'm waiting for the 3rd transaction to be cleared to my buyer's bank account.

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    Bengaluru
    Karnataka
    India
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