[Resolved]  Worst Service From Max Life Insurance — No documents or receipt issued till 2 months after payment

Address: Hyderabad, Andhra Pradesh

Dear Consumer Complaints Forum,

I was persuaded to invest in a policy of Max Life Insurance Company when I visited Axis bank regarding my savings account. I paid Rs.46,000/- on 17 November 2012 towards the plan. Till today they did not issue the policy documents or even the payment receipt to me. I have been calling and mailing to them and every time I receive a new false promise. When I got fed up with their behavior and asked for cancellation of the policy nobody responds. Even their service manager and grievance redressal officer don't care to respond to the mails, leave alone taking the ownership to resolve the issue. This is the worst service I ever received from any organisation.

I would really appreciate if someone can help me in getting my money back and also penalize Max Life Insurance Company for troubling me so much.

I am reachable on my mobile number [protected] for any further details in this regard.

Looking forward to some help. Thanks in advance.

Best Regards
V. Sharma
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Aug 13, 2020
Complaint marked as Resolved 
 
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Dear Vinod

Greetings from Max Life Insurance!

Thank You for sharing your concern. Please write to us at [protected]@maxlifeinsurance.com to share your policy number so that our customer service team could check the status of your policy and get back to you at the earliest.
Our customer service representative will get in touch with you on the number mentioned in your message after receiving the policy details.

Regards,
Max Life Insurance

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