Intellipaat — Facing issue with initiating refunds

Address: Hyderabad,Telanagana

Hello, I'm Mounish. I enrolled in the course through the Emi option on 31 July 2021.due to some personal issues I want to cancel my course when I asked for the Intellipat team to cancel my course and initiate the refund. they are replying back very late to my calls by replying we cannot cancel your course and cannot issue the refunds due to policy . I don’t have any access to courses and have not even attended a single lecture . how they can charge the money when the person is not ready to attend the course .please help me to get my refunds
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Sorry for the inconvenience caused. Can you please share your order id and registered email id for the verification purpose so that our team will contact you and try to resolve your issue asap.
Mounish k's [Complaint's author] reply, Aug 19, 2021
My Order ID: AWS889899889 and Gmail is mounisheshwar11@gmail.com
Mounish k's [Complaint's author] reply, Aug 21, 2021
still there is no response from intellipaat team
Mounish k's [Complaint's author] reply, Aug 29, 2021
there is no update from intellipaat team till now

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