[Resolved]  Intellipaat — intellipaat has not provided the service they promised while enrolling into a course and looted huge amounts of fee from the people

Address: Bangalore

Hi,

I am vidya from andhra pradesh, have enrolled for sap s4 hana logistics course with intellipaat on 26th may 2020 which is of amount rs.23000/- with transaction id:nsk260505. The batch has started on 30th may 2020.

While enrollment, intellipaat course advisor ms. Shirley has promised many things like server access, lifetime access to recorded sessions, course swap, refund, etc. She has called n no. Of times till i pay the amount in one go.

The first class has started on 30th may, during which we came to know it is club of experienced professionals and freshers. Also, instructor mentioned that it no where has any topic relevant to the subject in which i have experience.

Immediately, i reached my course advisor with the concern that its not suitable course for me and why did she forced me to enroll with all false guidance by calling me every one hour.

During enrolment, she mentioned she can try for refund by discussing with her manager if any issue occurs. But when i approached with this concern, she said she is not responsible and asked me to check with support team.

I have sent almost 12 mails and many calls to support team, but they always came up with new policy saying refund is possible only 7 days before the enrollment and if intellipaat cancels any course.

When such is the policy, how can they enroll candidates just 3 days before the class commenced? Why they have to mention that refund is arranged if any issue?

Also, they give only one option 'swap the course' and when you ask them for another course, they say sorry it is not available etc. Leaving the candidates with no other option except continuing the course that they enrolled though it is useful or not.

It is clearly evident that their motto is to just enroll the candidates in one course and then make money then saying stories if anybody raises their concerns.

After fighting for my money or proper course, with no other option left, i have continued from second week session. Though they allotted three sessions for freshers to teach basics on sd, mm and pm, they just gave higher level overview on a few sd related topics but nothing on mm and pm. They created freshers group just for namesake.

After few sessions, they have cancelled classes for a week and then we lost access to sap server access, lms, recorded sessions and now project, one by one. When approached with this concern, they kept mentioning technical glitches.

We are really sick and tired of intellipaat behavior at addressing issues and playing with people who are aspiring for better future by upskilling with trending courses. They are committing a crime by looting people with huge amounts of fee and false promises.

Its not me alone who is facing such issues with intellipaat but there are plenty of people who paid huge amounts of their hard earned money as fee during this pandemic situation.

Its really very sad and we regret for choosing intellipaat as it has broke the trust on online trainings and wasted our hard earned money and valuable time of about 4 months.

I sincerely request the team to seriously look into this matter and please help to refund my fee as further waiting for them to respond is just a foolishness. I would also request others not to believe their false promises while enrollment.

Thanks and regards,
M vidya