[Resolved]  Intellipaat — Intellipaat intellipaat has not provided the service they promised while enrolling into a course and looted huge amounts of fee from the people

Hi,

Intellipaat — intellipaat has not provided the service they promised while enrolling into a course and looted huge amounts of fee from the people

I am Devanshi Priyadarshini from Pune, have enrolled for SAP BW4HANA course with intellipaat on 27th July 2020 which is of amount rs.25000/(As they have policy of load through Zestmoney.So i took loan)- with transaction id:#[protected]. The batch has started on 4th July 2020.

While enrollment, intellipaat course advisor Ms.Soujanya Hiremath has promised many things like server access, lifetime access to recorded sessions, course swap, refund, etc. She has called n no. Of times till my loan was under processsing.

The first class has started on 4th July, during which we came to know it is club of experienced professionals and freshers. Also, instructor mentioned that it no where has any topic relevant to the subject in which i have experience.Also, their teaching quality was very poor.As I am sap experience conultant.

Immediately, i reached my course advisor with the concern the quality of training is very bad.So, I requested her to cancel my enrollment(Loan amount) because i didn't want to continue for further classes as the teaching quality was worst.

During enrollment, she agreed that if participents are not satisfied with the demo class, they will refund the amount. But when i approached with this concern, she said she is not responsible(Also, she mentioned that i left my job so i can't help you) and asked me to check with support team.

I have sent almost 26 mails and many calls to support team since july to till now, but they always came up with new policy saying refund is possible only till 7 days after the enrollment or if intellipaat cancels any course.

When such is the policy, how can they enroll candidates just 3 days before the class commenced? Why they have to mention that refund is arranged if any issue?

Also, they give only one option 'swap the course' and when you ask them for another course, they say sorry it is not available etc. Leaving the candidates with no other option except continuing the course that they enrolled though it is useful or not.I would also request others not to believe their false promises while enrollment.
Now they are saying we can not revive the course so you can opt for another course. Clearly saying no refund, they are forcing to choose any one course(which is not relavent to my career path), sending a link also.

It is clearly evident that their motto is to just enroll the candidates in one course and then make money then saying stories if anybody raises their concerns.

This is the only platform where i am sharing my bad experience with Intelipaat.

We are really sick and tired of intellipaat behavior at addressing issues and playing with people who are aspiring for better future by upskilling with trending courses. They are committing a crime by looting people with huge amounts of fee and false promises.

Its not me alone who is facing such issues with intellipaat but there are plenty of people who paid huge amounts of their hard earned money as fee during this pandemic situation.

Its really very sad and we regret for choosing intellipaat as it has broke the trust on online trainings and wasted our hard earned money and valuable time of about 4 months.

I sincerely request the team to seriously look into this matter and please help to cancel the loan fee as further waiting for them to respond is just a foolishness. I would also request others not to believe their false promises while enrollment.
I have proof of the conversation with the intellipat support team and Course advisior to defend my case.
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Aug 12, 2021
Complaint marked as Resolved 
Intellipaat customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2021
Intellipaat Customer Care's response
You had taken the live sessions and also, have accessed the training . Hence you weren’t eligible for a refund under the company’s policies. Our team had communicated the same to you at multiple occasions.
 
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