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Hi,
On May 6 2022, I registered for a course of Power Bi, at the time of taking the money the course councellor (Laxmi) assured me that the support team will help me clearing the doubts with regards to my personal/company projects . After i paid the money she told me to raise a ticket regarding the issue on which you need help on hence i raised a ticket for which I got a reply from the technical team that as this is not directly related to the course content hence we will not be able to help you in this, I replied to the email stating that in Lecture no : 25 the same content is being covered hence how come the question is out of the course content, for which I got a reply that they will be able to help me on the projects which they have assigned me to work on, outside it they will not be able to help me out . I told that if that is the case then please refund my money as this was not promised at the time of taking the money.
after that i raised the request for refund by sending a mail to [protected]@intellipaat.com and ticket number was given as 470170 . this ticket was raised on saturday 7th May 2022 and it is 10th May today that I haven't received any response from them, everytime when i call to the support team they tell me that you will receive a call within 15-20 mins but no one calls me .
Please help me in getting my refund .
Thanks & Regards
Shiv Kumar Was this information helpful? | 
Even I got cheated with them. The only way that I see is to make a complaint in https://gama.gov.in/Default.aspx. We have a toll free number for this and we can explain our issues and file a consumer complaint. I have been following up on my refund for last 30 days and not getting any response on the same.
Nikhil