[Resolved]  Interglobe Aviation Limited — account debited but fee not refunded

On 29/03/2019 I tried to book flight from chennai to kolkata using online services. First time dueO to any reason the process failed but my account debited by Rs 11882.00 debited even though the booking was put on hold and I received an SMS to book again. I tried again but again booking put on hold. Ultimately the booking confirmed and my account debited again by Rs 16132..00 and Rs 12680.00. However I want refund any two of Rs 11082.00 or 16132.00 or 12680.00. The detail of transactions are shown below
1) Date of booking 29/03/2019 19.37 onwards
2) Flight no 6E183
3)PNR no - RIBBHT, QEVRTP, TBQIHY, PNJT6B ( cancelled on 31/03/19 informed by SMS from IM-Indigo
I am a bit late in raising complaint but still expected that the problem will be resolved and money will be refunded to my account no [protected] IFSC CODE - UCBA0001274
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Aug 7, 2021
Complaint marked as Resolved 
IGT Solutions customer support has been notified about the posted complaint.
 
2 Comments

Comments

Hi Pijus,

We understand your concern and wish to check this at our end. Please bear with us. We shall get back soon.

Regards,
Team IndiGo
Hi Pijus,

We would like to speak with you in this regard. Please share a convenient time so we may connect.

Regards,
Team IndiGo

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