Address: New Delhi, Delhi |
Sir,
I am extremely sorry to say that your company & your people are unable to restore my Airtel service
in its normal way on following facts.
1. That it is the case of my Managing Director home telephone ( along with Internet )
being earlier used at E 64, vasant marg, Vasant Vihar , New Delhi
2. He has changed his residence near by to 43, Poorvi Marg, Vasant Vihar, New Delhi
3. Your people are unable to restore service for the reason that there is no airtel wiring
4. I am surprised that Poorvi Marg is very posh zone of Delhi and your facility is not there.
Also your people are saying that new connection can be given in a week but shifting is not possible.
5. Since, wiring is not there , then how I can ask you to increase service capacity by 80 GB
6. I hope you will resolve the matter at the earliest and shall not put pressure on us to adopt alternative telecom.
7. Please direct your people to contact me at the following number and address:
Nausad Saifi ( Mobile: [protected] )
8. Other details are following
Tel No. [protected]
Complaint ID:[protected]
Complaint Date:- 12-Oct-2012
Old Address:- E- 64, Vashant Marg, Vashant Vihar, New Delhi -110057
New Shifting Address:- 43, Poorvi Marg, Vashant Vihar, New Delhi -110057
Thanks & Regards
Nausad Saifi
IT
(Office):- [protected]
Starion India Pvt. Ltd.
Plot No. 11 Udyog kendra, Greater Noida
Gautam Budh Nagar,(U.P.), 201306
http://www.starion.co.kr
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This is to inform you that your concern listed on 17 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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