Intex Mobile — no 3 G and wifi connection

Address:

Kolkata, West Bengal

dear sir, I have bought intex aqua q1 from R.G.Cellular 23/5 garia hat road Kolkata 29 (south city branch) on 13/03/15. IMEI no -[protected] From the day I have purchased the phone I am facing the following problem- 1) it is not getting 3G data connection. despite recharging for 3G it is only getting 2G connection. 2)wifi is detecting but internet not connecting. 3) phone is being automatically switched off. As my phone is still under warranty period, today (14 july-2015) I went to authorised intex service station ( job sheet no[protected]T001) in south kolkata . They said my phone need fresh software installation . After doing this they said my problems have been solved. But after using what I found- 1) my phone still not receiving 3G data. 2) data connection been more slower . 3)wifi not even detecting. I don't know if there is more problems that I will face later. it is very strange that the quality of product and service of your company is so poor. I shall be happy if you look into this matter and redress my grievances. thanking you