ITC — delivery of order #2658

Address: Wg Cdr Vijay Kr Sethi, 627 Ferns Paradise, Dodanekundi, Bangalore 560037

Dear Sir,
I had placed two orders #2658 and #3063. with ITC store on line
The first order was placed on the 27 Mar 20 and a few days later the second order. Was in touch with the customer care by mail and phone and they explained a delay in delivery. So far so good.
On the 14 Apr the order #3063 was delivered. The first order was not delivered.
I spoke to customer care and wrote a mail also. I was promised that the delivery will be made the next week.
Subsequently all my mails and phones have gone unanswered. No reason for the delay.
This is the first time I have dealt with ITC for on line orders-based mainly on the reputation of the company as an honest Indian company.
Order copy attached.

Regards

Wg Cdr Vijay Kr sethi
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