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[Resolved]  Ixigo — about bus travel

On 31 oct i was traveling from jaipur to delhi with my friend. During travel operator was changed my bus as well as not drop us on time due to that we are not able to reach on exam centre on time. Then now who is responsible for that and who will pay for that an student or the medium ixigo or the bus operator. Bus timing for drop at karol bagh at 10:45 but they drop us at iffco chowk at 11:00 and they dont have facility of transport for karol bagh drop. Result is we are not reached on time for exam. My friends admit card i am attached below
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Nov 2, 2019
Complaint marked as Resolved 
I was call to ixigo today regarding thT matter on there helpline number but they dont give any conform reply simply told to me that submit an complain .so i was submitted the same to their department but solution didn’t got
Ixigo customer support has been notified about the posted complaint.
Nov 02, 2019
Updated by Sanjeev bugalia Sir i was submitted the same to ixigo

Verified Support
Nov 17, 2019
Ixigo Customer Care's response Hi Sanjeev,

Greetings from ixigo!

We sincerely apologise for the unwanted trouble caused.

Please note issue has already been raised to the team concern and shall be resolved soon.

For any other assistance please do write back to us at [protected]@ixigo.com.

Regards,
Team ixigo!
 
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My payment was successful but no ticket was allotted no message about the ticket details were sent I want my refund attaching my payment reference number

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