[Resolved]  Ixigo — amount debited, booking unsuccessful

On 8th March 2020, I tired to book flight tickets through IXIGO App. Amount of Rs 3, 575 got debited, but the booking was not successful and the ticket was not generated. I thought that the amount will get refunded automatically, so I went ahead to book another ticket. The 2nd time booking was successful. I need the refund of 1st one. Today is 10th, I neither received any notification from IXIGO regarding the refund nor am I able to contact the customer care. Transactionn Reference Number is[protected].
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Apr 16, 2020
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2020
Ixigo Customer Care's response
Hey Swetha,

Greetings from ixigo!

We could not find your booking details.

We would request you to kindly share the registered contact details at [protected]@ixigo.com.

Thanks
Team ixigo!
 
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