[Resolved] Ixigo — amount debited but booking not confirmed

[Resolved] Ixigo — amount debited but booking not confirmed

A ANUNAY JAIN from Mumbai, Maharashtra Jul 24, 2019

I booked a flight from delhi to ranchi on 7th aug, 2019. I paid the amount through upi app. Rs 2083 was deducted from my account but no ticket was issued. I got no email of ticket confirmation. If my ticket is confirmed then kindly send the confirmation mail or otherwise refund the amount in my account. I have shared the screenshot o[censored]pi app confirming the transaction. Kindly resolve this. Payment id[protected] Mail id anunay. Jain. [protected]@gmail.com Booking date - 24.07.2019 +0 photos Was this information helpful? No (0) Yes (0)
Aug 28, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jul 26, 2019 Ixigo Customer Care's response Hi Anunay, Greetings from ixigo! Sorry, we couldn't find your details. Kindly share your booking/Trip ID starting from "IXITR", so that we can get this checked at the earliest. You can find this Trip ID in the email or SMS that you would have received from ixigo or you can also find it in the 'transactions' section on the ixigo app. You can mail us the details at [protected]@ixigo.com. Regards, Team ixigo!
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