Ixigo — amount debited but ticket got failed

Address: Chandrapur, Maharashtra, 442401

Dear sir/mam,
Good evening!!!
I were booking train ticket through ixigo. At final stage of transaction amount had been paid through upi to [protected]@axisbank and suddenly app had been signed out.

Payment alert from bank :
Acct xxx911 debited with inr5902.36 on 22-oct-19 and [protected]@axisbank credited. Info:upi[protected]. Call 18002662 for dispute or sms block 911 to [protected].

Kindly help to get the refund at the earliest possible.

Quick action will be highly appreciated.

Best regards,
Kailash jangid
[protected]