[Resolved]  Ixigo — amount debited from account - not received flight ticket

Hello there...I have booked a round trip flight from hyderabad to dehradun and return on 5th of february 2020 and have done transaction by upi though the google pay app...the amount has been debited from my account but I did not recieve any confirmation regarding the tickets...i would request you to kindly look into the issue as soon as possible and get my money refunded...thank you..
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Feb 21, 2020
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2020
Ixigo Customer Care's response
Hi Pranathi,

Greetings from ixigo!

We wish to inform you that refund of Rs 8398 against the failed booking attempt has already been initiated and the same shall reflect into your account in 7 days.

For any other assistance please do let us know.

Regards,
Team ixigo
 
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