[Resolved]  Ixigo — booked ticket not confirmed.

I booked a sleeper ticket from mangaluru central to kuttippuram but it is not confirmed after the chart preparation.

It is pqwl, 44 ticket. This is the message that says, this much amount is deducted by ixigo:

Rs.236.66 debited by ecom txn using your card xx0138 at ixigo on 26apr2019 07:07:58.

Because of no confirmation of berth, i travelled to the place by general ticket which is taken from mangaluru central railway station. Please do the needful to get my money refunded.
Was this information helpful?
No (1)
Yes (0)
May 31, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Apr 28, 2019
Updated by Junaid1121
Didn't get rs 160.

Verified Support
Apr 28, 2019
Ixigo Customer Care's response
Dear Junaid,

Greetings from ixigo !

The refund has been processed by IRCTC on 28 April as per the refund website. It will be processed to your account within 5-7 working days.

For any further assistance or query you can write to us at [protected]@ixigo.com

Regards
Team ixigo.
 
2 Comments

Comments

Anand Vihar TRM (ANVT) - Lucknow Ne (LJN) train with Booking ID: IXITR[protected] was not confirmed. Refund has been not credited in my account

[protected] is my PNR number, I booked two seats which were in waiting list. After the chart have been prepared, my ticket was cancelled. So kindly give refund of my reservation charge as soon as possible.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    2414
    Pending
    356
    Resolved
    1518
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR