[Resolved] Ixigo — booking and refund issue

[Resolved] Ixigo — booking and refund issue

N Nikhil Jain p from Mumbai, Maharashtra Aug 14, 2019

I was booking 2 tickets from ndls to sbc from this ixigo app. I entered the details and completed the payment and when I entered back to ixigo app the page could not be loaded and the amount has been deducted from my account which is rs2175.49/- i did not recieve any ticket nor any refund. Plus ixigo has not even provided any contact number or helpline number where i can speak to someone incharge who can resolve the issue. If the ticket could not be booked why am i being charged for it and if i have been wrongfully charged then they must send the refund immediately as it is their fault completey +0 photos Was this information helpful? No (0) Yes (0)
Sep 16, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Aug 16, 2019 Ixigo Customer Care's response Hi Nikhil, Greetings from ixigo! Thanks for writing to us. Sorry, we couldn't find your details. Kindly share your booking/Trip ID starting from "IXITR" and your e-mail and contact number, so that we can get this checked at the earliest. You can mail us the details at [protected]@ixigo.com. Looking forward to your response. Regards, Team ixigo!
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Comments

Kunal Verma2

from Jaipur, Rajasthan

Aug 19, 2019

Please help i am booking my ticket jammu to beawar train number 19416 on date 27 August and i make payment but ticket not booked and money deduct from.my bank account 529 rs so please refund my money. Other i will action against you

vikrant.raut

from Mumbai, Maharashtra

Aug 19, 2019

My PNR no is [protected] and [protected]. It had booked RN - BSR tickets from ixigo app on 4th July 2109 and 5th August 2019 but due to heavy rains both trains cancelled by railway on 6th August after 10 days still not received my Refund to me. Not receive any message from railway and ixigo team Contact me at [protected]

Rockybai

from Mumbai, Maharashtra

Aug 19, 2019

I booked tickets and my money also debeted from my account but I didn't got the tickets I lost my 4000 rupees total by booking tickets but I didn't got the ticket and refund that debited from my account so please give my refund money

Arpan Sisodia

from Roorkee, Uttarakhand

Aug 19, 2019

I had booked two tickets for Varanasi to Agra Fort. The tickets were canceled due to lack of confirmation but I have not received the refund of the cancell tickets yet.
All the necessary details are listed below. kindly take a look on it and refund the amount ASAP.

PNR no. [protected]
I am looking forward from you.
Thanks