[Resolved]  Ixigo — booking of train ticket

Hello receiver,
Yesterday i booked a train for 4th september 2019. The payment has been done of 790 to the la travenues technologhy pvt. Ltd. But the irony is my train has not been booked because the page is closed something error has been occurred. I hope that you understand my problem and humbly request you to refund my debited amount.

Thank you
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Sep 22, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2019
Ixigo Customer Care's response
Hi,

Greetings from ixigo!

Thank you for writing in. Please be informed refund of Rs 790.49 against the shared transaction has been initiated and shall reflect into your bank account within 5-6 working days as per bank refund policies.

Rest assured! Your money is safe and will surely be refunded to your bank.

Feel free to write in if you need any other assistance!

Regards,
Team ixigo!
 
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