[Resolved] Ixigo — cancel ticket refund regarding

ak63237

from Mumbai, Maharashtra

Jul 17, 2019

Address: 600014

Sir
I booked my ticket from howrah to chennai in train no.12841 coromandal exp. And i cancelled ticket partly two times on 19/04/2019. I recived my one amount of rs. 1680/- on 26/04/2019 but i didn't get the another amount of rs.1680/-. The booking od no. Is ixitr[protected]. Please clarify that why the amount has not been credit in my account i suffered from three months for that.
Thank you

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Aug 23, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2019

Ixigo Customer Care's response Hi,

Greetings from ixigo!

Thank you for writing in. Please be informed refund of another amount against the shared id has been initiated and shall reflect into your bank account within 5-7 working days as per bank refund policies.

Rest assured! Your money is safe and will surely be refunded to your bank.

Feel free to write in if you need any other assistance!

Regards,
Team ixigo!

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Comments

devaprasad denu

from Delhi, Delhi

Jul 23, 2019

Still i didt get my refund amount .. its over around 1 month going to over

I got a confromation refund amount from irctc
And i have attached the photo for your reference