[Resolved] Ixigo — complaint about train ticket booking

[Resolved] Ixigo — complaint about train ticket booking

L Lijimol Aadityan from Noida, Uttar Pradesh Jun 12, 2019

I tried to book a train ticket for my husband from kaseragod to Jamnagar 3A but my money deducted from my account and booking not worked.. 2399 rupees gone from my account.. and I tried once again.. that time too the Same amount deducted from my account.. and it's not went worked.. I lost my money from my account twice.. and it's showing that the money will refund within 5days.. today 5th day.. I didn't get my money yet.. I want my money back... Was this information helpful? No (0) Yes (0)
Jul 15, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jun 12, 2019 Ixigo Customer Care's response Dear Lijimol, Greetings from ixigo! We could not find the booking with the given details. Please share the failed trip ID or failed transactions at [protected]@ixigo.com so that we can assist you. Please write to us at [protected]@ixigo.com for more assistance. Regards ixigo.
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Comments

pawan785601

from Lala, Assam

Jun 16, 2019

Sir,
maine 25may ko indigo flight ka ticket book kiya tha ixigo se .use maine airline ko call kar ke cancel karwa diya 25may ko but abhi tak mere account me paisa nhi mila hei .
please contect me
my no...[protected]
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