Ixigo — cut money from account

Address: Asifnagar, 500006

Dear sir/ mam
I request to solve my problem
Details:
Date of 2 march 2019
My order id for train booking is
Ixitr[protected] &
Ixitr[protected]
Transection of amount was deducted from my bank account but booking was failed and still the amount of booking is not refund in my bank account please refund in my account. I wish that my problem is resolved as soon as possible. Thank you