[Resolved] Ixigo — debited amount not refunded

[Resolved] Ixigo — debited amount not refunded

D Dhananjay rana Jul 23, 2019

I booked 6 ticket from balasore to howrah on 28th july in bbs jan shatabdi, train no-12074 by the ixigo app So at first it debited the amount 797. 94 rupees and then a messege came from ixigo that they couldn't book ticket and re book my ticket the debited amount refund in 5 working day. So i booked 6 ticket by paying the same amount again. Still now the amount is not refunded i put the screenshot of both booking details Help me +0 photos Was this information helpful? No (0) Yes (0)
Aug 23, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jul 23, 2019 Ixigo Customer Care's response Hi Dhananjay, Greetings from ixigo! Thank you for writing in. Please be informed refund against the shared id - 3X0C8XF599K61GS518 has been initiated and shall reflect into your bank account within 5 -7 working days as per bank refund policies. Rest assured! Your money is safe and will surely be refunded to your bank. Feel free to write in if you need any other assistance! Regards, Team ixigo!
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