[Resolved] Ixigo — deduct from account but didn't receive any confirmation from ixigo

Apoorv Kalyani Prashant More

Mar 9, 2020

Address: 6A 101 Lord Shiva Parodies Chotta Mhasoba Birla College, Thane, Maharashtra, 421301

I recently had book flight ticket from bagdogra airport to mumbai airport through ixigo flight app and gone for upi payment. After my account got debited with an amount of rs.10763rs it doesn’t redirect me to the ixigo payment page and i didn’t receive any other confirmation regarding this.
These don’t have a customer care service also. Please help me..

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Apr 14, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2020

Ixigo Customer Care's response Hey Apoorv,

Greetings from ixigo!

We could not find your booking details.

We wouls request you to share the exact registered email address and the phone number at [protected]@ixigo.com.

Thanks
Team ixigo.