[Resolved]  Ixigo — deduct money from upi account.

Address: Ambala, Haryana, 133001

Hi,

I tried to book train ticket in ixigo app. My payment mode is upi app after successfully paid via upi app, i returned to ixigo app where i need to enter my irctc password for the booking to complete, but ixigo app didn’t take to the irctc login page instead it went to home page of ixigo app. When i checked the transaction history of ixigo app, there is no failed transaction. I only have the evidence of payment receipt which i paid via upi app please find attached pay receipt of amount deducted in bank account. I need my full money to be refunded to my bank account. Kindly do the needful. Thanks
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Apr 14, 2020
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2020
Ixigo Customer Care's response
Hey Sourav,

Greetings from ixigo!

Please share the details with us at [protected]@ixigo.com for us to assist you better.

We appreciate your understanding.

Thanks
Team ixigo.
 
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