[Resolved] Ixigo — did not got refund

[Resolved] Ixigo — did not got refund

A Avijit Vishen from Mumbai, Maharashtra May 28, 2019

I booked the train ticket from your app but 2 times i booked it by mistake and the money was transacted to you but the both booking was failed due to some problem...It has been more than 7 days but i still didn't got the refund 1st booking - transaction id - 2yk5lk7wzk9lu5s7hc order id- ixitr[protected] train - 12429, lko ndls ac sf. 2nd booking - transaction id- 2yk1n8p9py8b0unrtb order id- ixitr[protected] train - 12429, lko ndls ac sf +0 photos Was this information helpful? No (0) Yes (0)
Jul 1, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support May 30, 2019 Ixigo Customer Care's response Dear Avijit, Greetings from ixigo! We understand your concern. Refund is already processed. The ARN/tracking numbers for the same is mentioned below. Please ask your bank to check with their central operations to track and settle/reconcile the same with the given ARN number. Bank ARN number- [protected] [protected] Please write back to us at [protected]@ixigo.com for more information or assistance. Regards Team ixigo
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