[Resolved] Ixigo — didn't get my ticket

[Resolved] Ixigo — didn't get my ticket

S Satyam@, from Lucknow, Uttar Pradesh Jan 5, 2019

I tried to book a train ticket from your app but i didn't got any confirmation message or any pnr number, even after deduction of money from my bank account. After succe, ssfully paying money through, google pay to ixigo. [protected]@hdfcbank, i got website error page. But i didn't got any ticket but still my money got deducted. So kindly refund my money back. Was this information helpful? No (0) Yes (0)
Feb 6, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jan 06, 2019 Ixigo Customer Care's response Hi Satyam, Greetings from ixigo! Please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better. You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app. You can write back to us at [protected]@ixigo.com. Looking forward to your reply. Regards, Team ixigo.
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