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I am santhosh, I have booked a Tatkal ticket through ixigo app. The Tatkal ticket has waiting list TQWL 70 in the starting then came to TQWL 23 till the chart preparation. Then, as per the Tatkal rules, any Tatkal waiting ticket if not confirmed seat then the amount will refunded to the customer by automatically cancelling the ticket. But I didn’t get the amount. Can you help me. If this is the case, I would never use ixigo app again.
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I am Farzana, I have booked two Tatkal ticket through ixigo app. The Tatkal ticket has waiting list TQWL 74, TQWL 75 in the starting then came to TQWL 55, TQWL 56 till the chart preparation.Due to this I can't travel today. Then, as per the Tatkal rules, any Tatkal waiting ticket if not confirmed seat then the amount will refunded to the customer by automatically cancelling the ticket. But I didn’t get the amount. Can you help me. If this is the case, I would never use ixigo app again.
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