[Resolved]  Ixigo — didn't get refund money from ixigo trains

I didn't get Refund money for the following transactions, This is a genuine complaint, Please refund the amount as soon as possible.

Order ID: IXITR[protected]

Order ID: IXITR[protected]

Order ID: IXITR[protected]

Order ID: IXITR[protected]

Transactions were made by using Ixigo Trains app.
There is no information from Ixigo Trains yet, and the phone number provided is not in use.
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May 18, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2019
Ixigo Customer Care's response
Hi Vipin,

Greetings from ixigo!

Please note refund against the shared trip ids are already been processed at our end and all the relevant details are sent to you over e-mail vip****[protected]@gmail.com.

Request you to please check your mailbox once and your bank statement.

In case of any other concern please do write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
 
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