[Resolved]  Ixigo — flight cancelled due to airlines but i haven't getting returned money in my booking account.

Address: Ramgarh, Jharkhand, 825316

Flight cancelled due to airlines but i haven't getting returnd money in my booking account against cancelled ticket.
I booking my flight ticket chennai to kochi via ixigo site through by airlines of vistara. But after some days i have got a text message that your booked flight is cancelled dut to operations reson. Then i talk to vistara help line number he told me my flight of course cancelled. So he advised cancelled this ticket and be plan another flight because that our vistara no flying.
Then i have cancelled this ticket through customer care of vistara.
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Jan 20, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2018
Ixigo Customer Care's response
Hi Desh Raj,

Greetings from ixigo!

Thanks for writing in. We could not find your booking details. Kindly help us with the information below:

Name of the service provider: Cleartip, Yatra, Sastiticket and the booking id.

Email ID and Contact number used while booking.

For further assistance please write back to us at [protected]@ixigo.com.

Regards,
Team ixigo.
 
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