[Resolved] Ixigo — flight refund due to flight cancellation by airline itself

Raminder Singh Mann

Mar 27, 2020

Address: Sangrur, Punjab, 148001

I have booked a flight for 30 march 2020 from new delhi to sydney. Now the airline has cancelled the flight due to covid-19 outbreak. I am trying to contact ixigo for refund but they are not responding at all. Please help me...

Following are the booking details

Booking id: if[protected]
Pnr: vyqtja

Raminder pal singh
+91 [protected]
Mann. [protected]@gmail.com

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May 4, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2020

Ixigo Customer Care's response Dear Customer,

Greetings from ixigo!

We have raised this with our team concern and meantime request yo to please share any full refund confirmation received from the airline so that we can expedite the process.

For any other assistance please do let us know.

Regards,
Team ixigo