[Resolved]  Ixigo — flight ticket not confirmed but amount debited

Dear team,

I booked flight from ahemdabad to jaipur. Payment was made through upi and money will cut from my account but ticket confirmation is not come through any mail or message.
Kindly check and confirm the same.
Required details are as follows:-

Sg922 :- flight no
Booking date :- 3 september
Traveling date :- 18 october

Please revert as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Oct 14, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2019
Ixigo Customer Care's response
Hi Vaishali,

Greetings from ixigo!

We wish to inform you that refund of Rs 2057.0 against the failed booking attempt has already been initiated and same shall reflect into your account in 4-5 working days.

For any other assistance please do let us know.

Regards,
Team ixigo!
 
1 Comment

Comments

I booked train ticket, I get only upi I’d ans transaction I’d and I don’t have any ixigo trip I’d or anything, I want my or else refund the money immediately

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    2414
    Pending
    356
    Resolved
    1518
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR