[Resolved]  Ixigo — flight ticket not confirmed

I have booked flight ticket round trip from ixigo app. From kolkata to bombay and bombay to kolkata
I have done payment through google pay and payment is successful but in ixigo app. No transaction and no booking is available there what to do now and get me refund or tickets done. Report me as soon as possible.
Transaction id - cicagkceip-xdg
Gmail.- [protected]@gmail.com
Phone-[protected]
Was this information helpful?
No (0)
Yes (0)
Mar 2, 2020
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jan 26, 2020
Ixigo Customer Care's response
Dear Customer,

Greetings from ixigo!

We would like to inform you that the refund was initiated on 24th Jan 2020 since the booking was failed and it takes 7 days for the money to reflect in your account.

ARN for your refund is[protected]. Please wait for the mentioned time frame.

Thanks
Team ixigo
 
1 Comment

Comments

I booked a flight with Google pay..but i didn't received any pnr no. Or ticket as such. I have the paid receipt which is paid to le travenues technology Pvt. Ltd.
But i didn't receive any message or confirmation.

.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    2414
    Pending
    356
    Resolved
    1518
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR