[Resolved]  Ixigo — fraudulent withdrawal from my account

Address: Khordha, Odisha, 751009

I was trying to book train tickets by ixigo. But my account was debited thrice. Amounting to1122.49+1102.49+1122.49.in this matter i was contacting customer care services today morning.. But could not contact. But after some time somebody posed as customer care representative and told about my problems and told the exact amount of my debit
He told it will be credited directly to your account. His phone number is [protected]. He has fraudulently wihdrawn 50000+50000 from my account
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Dec 19, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2018
Ixigo Customer Care's response
Hi Niranjan,

Greetings from ixigo!

We wish to inform you that ixigo never call it's user asking for banking details. As per your mail someone posed as ixigo person duped you. In this case we would request you to please file an FIR regarding the same.

Feel free to write in at [protected]@ixigo.com, if you need any other assistance! 

Regards,
Team ixigo.
 
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