[Resolved]  Ixigo — hotel booking issue - (your booking for treebo le celestium is confirmed!)

I have made a booking on the subjected hotel (Treebo le celestium) on the date of 8 & 9 of this month, and i got the mail confirmation for the same. When i reached on the hotel they told it was confirmed in some other hotel near to the them and i was forced to stay over there on night. The hotel which i compelled (Munnar inn) to stay was very cheep in all manner. No room service, no parking facility, more over the room was not able to cllse from inside.

I need the justification and justice for my issue. This is seems to be a clear cheating of people by showing good hotels review.
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Apr 21, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2019
Ixigo Customer Care's response
Hi Ratheesh,

Greetings from ixigo!

We believe your query has been resolved by now.

For any other assistance do write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
 
2 Comments

Comments

Sir pls refand my payemnt in my account becouse my tajation is canceeled your app and debit amount in my account

Refund has been initiated and was said will be refunded within 5 days but I didn't get my refund back. Please refund my money. I really need the money to be refunded as soon as possible. I need it very much. Every single penny matters a lot for.

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