[Resolved] Ixigo — I didn't get my money refunded

[Resolved] Ixigo — I didn't get my money refunded

A Avinash Ravindran from Bengaluru, Karnataka Aug 17, 2019

This is the message that i had got; Avinash, your train booking for avinash, with pnr: [protected] & booking id: ixitr[protected] has been cancelled. Refund of rs.570 has been initiated. It should reflect in your account within 5 days depending on your bank procedure. I had booked a train from ernakulam to bangalore. I booked on 4th july 2019. I didn't get my money refunded still. Please take further steps to resolve the problom as soon as possible. Please check on your system. Was this information helpful? No (0) Yes (0)
Sep 21, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Aug 20, 2019 Ixigo Customer Care's response Hi Avinash, Greetings from ixigo! Thank you for writing in. Please be informed refund against the shared PNR has been initiated and shall reflect into your bank account by now as per bank refund policies. Request you to please check your bank statement once. Feel free to write in if you need any other assistance! Regards, Team ixigo!
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Comments

Brajmohan Guhere

from Mumbai, Maharashtra

Aug 19, 2019

I have booked my ticket from Amritsar to jhansi on 10 th August, 2019.The booking was cancelled and message was send to us that your amount Will be refunded in your bank account, within 5 days but till now it's 17th Augus, t 2019. I didn't got my amount back .My order id isIXITR[protected]and IXITRI[protected] .

vikrant.raut

from Mumbai, Maharashtra

Aug 19, 2019

My PNR no is [protected] and [protected]. I had booked RN - BSR tickets from ixigo app on 4th July 2109 and 5th August 2019 but due to heavy rains both trains cancelled by railway on 6th August after 10 days still not received my Refund to me. Not receive any message from railway and ixigo team. Contact me at [protected]