[Resolved] Ixigo — if[protected] flight cancellation and refund pending

[Resolved] Ixigo — if[protected] flight cancellation and refund pending

S satyaranjan sahoo Jul 12, 2020

I have never seen this type of worst service from ixigo. I have cancelled vide subjected reference number and its already 1 months over and till the time i have not received my refund amount. I've tried to reach customer service team through app and not a single call back received from customer service team. With the chat support only comptuerised support is available. No human being is avail to understand / resolve the query. I've posted comments on playstore as well still no response from anyone. I need my amount immediately. Satya [protected] Was this information helpful? No (0) Yes (0)
Aug 15, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jul 17, 2020 Ixigo Customer Care's response Dear Customer, As informed over twitter on 14th July we had raised the refund request with the airline on 12th June to process the refund. The Refund Application Number is [protected]. AirIndia is taking 60-90 days to process the refund. Once refunded by the airline, we'll process the same at our end. Request your patience. Thanks Team ixigo.
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