[Resolved]  Ixigo — ixigo hari transport company

Address: HARI TRANSPORT COMPANY JANAKPURI DELHI NEW JANAK CINEMA, 110058

Sir, i have done booking in 15 march from janakpuri to kanpur. Booking was confirm. I have received a call in journey date before 6 hour.. That your booking is cancel due to bus accident after we have already done audio call conference to online booking care (Ixigo) and hari transport company. Hari transport company told me that i will confirm your journey but there will be extra charge to pay. When we forbade that i am unable to give extras amount. Hari transport company confirm this booking 2 seat in one sleeper birth. 7 o' clock we received a hand type message your ticket is cancel. How can complete my journey.. This is fraud. Due to more customer hari tranport company cancel online ticket. And company take direct seat booking.
This is fraud. Take action such tranport company. Then we have booked another bus and give 3500 amount to next booking agency.. Very fraud refund me 5 time amount of booking.. Take action such transport company.
Was this information helpful?
No (0)
Yes (0)
May 2, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2019
Ixigo Customer Care's response
Hi,

Greetings from ixigo!

We couldn't find your details. Could you please share the ixigo Booking/trip ID starting from "IXIBS" so that we can get this checked and assist you better.

Looking forward to your reply.

For further assistance do write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
 
2 Comments

Comments

Sir
i booking train tikit damoh to h nizamuddin. i payment my ATM card and i got smt payment sucsses full my payment id 29apu4xbnqwsyb9vbg. but tikit not booked
so pls help me AND book my tikit. or refund my payment .
Actually I was booking my 5ticket from Bandra to merta road in ranakpur express but the booking didn't take place successfully only the amount from my account was taken and it showed that the payment failed and i had received a mail about the refund of money.. so refund my money or book my 5ticket

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2405
    Pending
    356
    Resolved
    1518
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information