[Resolved] Ixigo — ixigo money not refunded for a failed booking. trip id:[protected]
R
rajneesh7508
from Hyderabad, Telangana
May 9, 2019
Hi,
I booked a flight with trip id:[protected] which was not confirmed and yatra gave me refund for that. But ₹1000 ixigo money which was redeemed is still not refunded to me. Please have a look and resolve this issue and refund my money. Its already 10 days and i haven't got any reply from your side. Now its high time and i need my money back. There is no call support for the customer and on email we get only auto generated reply.
Regards,
Rajneesh gupta
[protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jun 10, 2019
Complaint marked as Resolved
Ixigo customer support has been notified about the posted complaint.
Verified Support
May 10, 2019
Ixigo Customer Care's response Dear Rajneesh,
Greetings from ixigo!
We regret for any inconvenience caused. The 1000 ixigo money have been credited to your ixigo wallet.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment