[Resolved]  Ixigo — ixigo-not get my refund of train cancellation

My pnr no is [protected] and [protected]. It had already been provided by the irctc but not yet provided by ixigo. Refund my money back as soon as possible as message was sent from ixigo team on 31st march 2019 about to refund my money back in 72 hrs but yet i had not got. I am sending you my last mini statement of my account so that you can get confirm about my problem. Contact me at [protected]@gmail.com or contact no. [protected].
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May 9, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2019
Ixigo Customer Care's response
Hi Vinay,

Greetings from ixigo!

Please be informed refund against the shared PNRs has already been initiated and shall reflect into your source bank account by now. We have mailed all the details to vk*****[protected]@gmail.com.

For any other assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
 
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