[Resolved] Ixigo — money complaint training booking pending

[Resolved] Ixigo — money complaint training booking pending

K Kanth143 from Panaji, Goa Apr 9, 2019

Sir iam booking train tickets from vijayawada to vizag ratnchal express 16 apr 2019. I will pay money 150 but booking pending and i will try next i will pay 150 total 300 my account balance cut sir pls give the money and cancel tickets pls sir iam booking two tickets total cancer two tickets my mobile no [protected] and refund my balance sir what is problem sir pls sir Was this information helpful? No (0) Yes (0)
May 14, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Apr 12, 2019 Ixigo Customer Care's response Hi, Greetings from ixigo! Sincerely apologise for the trouble caused. Please be informed that if money has been deducted from your card/account and ticket is not confirmed please be assured it is safe and will be refunded automatically. It should reflect in your account within 5 days depending on your bank procedure. Rest assured! Your money is safe and will surely be refunded to your bank. In case of any further assistance please write to us at [protected]@ixigo.com. Regards, Team ixigo.
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