[Resolved] Ixigo — money debited but bus ticket not booked

[Resolved] Ixigo — money debited but bus ticket not booked

A Ankit666Kumar from Kanpur, Uttar Pradesh Feb 28, 2019

Please help me, i have booked a bus ticket through ixigo app, and paid amount by phonepe app with my bank, my money deducted and paid to ixigo company's bank vide Transaction ID AXISSDKV344a91c06205b4e989a3cf73fa6 Dated 22/02/2019 at 08:05 PM but Bus ticket not booked. I have complaint by telephonic also, so please refunded my money as earlier as possible. +1 photos Was this information helpful? No (0) Yes (0)
Apr 4, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Mar 02, 2019 Ixigo Customer Care's response Hi, Thanks for writing in. We couldn't find your details. Could you please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better. You can send us details at [protected]@ixigo.com. You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in the "Transactions" section of the ixigo app. Looking forward to your reply. Regards, Team ixigo.
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