[Resolved] Ixigo — money debited but ticket not booked pls look

[Resolved] Ixigo — money debited but ticket not booked pls look

G Golu saurabh from Mundi, Madhya Pradesh Jun 2, 2019

I was booking a train ticket from lko to gkp for 2 feb 2019 and i clicked on upi option... Then proceeded with the payment on google pay. And then amount debited from account here is the message from my bank Rs 460 with upi id ref[protected] And then i switch to ixigo app to continue the booking nut it showd me a error and went to payment page again... I got no messages from ixigo or irctc regarding booking... Payment is debited from my account and no booking is completed and there is no. Information regarding the transaction on ixigo app or website... I need refund and ixigo doesnt have phone number to contact or anything like that please help... +0 photos Was this information helpful? No (0) Yes (0)
Jul 6, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jun 05, 2019 Ixigo Customer Care's response Dear Golu, Greetings from ixigo! We are not able to find this transaction with the given details. Please share the failed trip ID starting with ''IXITR'' and your contact details at [protected]@ixigo.com so that we can assist you. Regards Team ixigo
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Anil Lalani

from Noida, Uttar Pradesh

Jun 4, 2019

Cansal tickets please my payment refund rs.940

Nadaraj knr

from Erode, Tamil Nadu

Jun 5, 2019

Sri, iam natarajan tarveler in 20 may[protected] trian cbe to jaipur exp booking failed my money refund no bank rescved please help my order id:ixitr[protected] and ixitr[protected] my phone nember [protected]