[Resolved] Ixigo — money deducted but no flight booked

[Resolved] Ixigo — money deducted but no flight booked

V Vipul_vsoni from Pune, Maharashtra Sep 1, 2019

Hello, I booked a flight on ixigo app for jai to pnq and paid using net banking. Money was deducted from my account, as seen in the attached screenshots. However, no tickets were booked, and no booking id was generated. I got no information from ixigo even acknowledging anything. Please process my refund as soon as possible. I have already written a mail to [protected]@ixigo.com but got no response. Was this information helpful? No (0) Yes (0)
Sep 4, 2019 Complaint marked as Resolved Resolved, got my money back. E-mail helped Ixigo customer support has been notified about the posted complaint. Sep 01, 2019 Updated by Vipul_vsoni Screenshots of transaction proof Verified Support Sep 03, 2019 Ixigo Customer Care's response Hi Vipul, Greetings from ixigo! Thanks for writing to us. We request you to kindly share your Booking ID(s) and the e-mail and contact number which was used during the mentioned booking. You can share the details at [protected]@ixigo.com. Looking forward to your reply! Regards, Team ixigo!
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