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[Resolved]  Ixigo — money deducted but train ticket was not confirmed

Hi ixigo team,

Today i was trying to booking a ticket through your application. And i have payed the money by upi google pay, my money was deducted but my train ticket was not booked.

Please help me out from this situation asap.

Please check below mentioned detail.

Thanks
Tarun jain
Upi id [protected]@okaxis
Amount deduct 1550.89
Payment mode : google pay
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Aug 15, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2020
Ixigo Customer Care's response Dear Customer,

We are unable to locate anything with the provided details. Please reach out to us via www.ixigo.com/help so that we can assist you.

Thanks
Team ixigo
 
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