[Resolved]  Ixigo — money deducted from bank but ticket not booked.

Dear Asharam,

Greetings from ixigo

We'd like to inform you that our team has replied to your email and have informed that your booking via Cleartrip could not be completed due to transaction failure. However, the amount will be auto-reversed by your bank in 5-7 working days. Please be assured that your amount is completely safe & you can call on[protected] for any assistance.

Thanks for your cooperation!

Regards,
Team ixigo

My user id is greeshmaU & I booked a tickets for plakkad through ixigo a few minutes back but it showing I didn't booked the ticket but my money was deducted from my account ...kindly reply me asap ...& I attached the screenshot of message which I received from ixigo ...so check out & reply me
My mail id is [protected]@gmail.com

Dear ixigo train
I try to book a ticket with ixigo on 12june 2020, From pune to patna train no 02149, The amount is 472 is debited in my upi id, but booking not successful.
I attach my payment successful receipt image.
I request to you please kindly look this mater and refund my amount of 472

Dear ixigo
I have booked a ticket for Gorakhpur from Surat on traveling 17/11/2020 but ticket not booked yet. And my money has been debited from my account rs 3685.40
My UPI transaction ID[protected]
Kindly fix this issue ASAP..

I was booking a train ticket from patna to howrah. On 14th of November 2020.
My money got deducted but my tickets were not booked. Please refund the amount

I Tried to book my train ticket from GHY to BNC. money deducted from my bank a/c but I didn't get ticket also there's not showing any transection history on the app. So I want refund my money somehow

Amount of 17, 356 has been deducted from my account while I was booking on 2Dec2020, but tickets have not been booked yet.
The amount is not at all less. 17000 is a huge amount. I would like them back ASAP. I have also dropped a mail to ixigo.
I never had this issue with ixigo before. But if this is the situation without caring for customers then this will be the last booking and will also inform others.

I'm kishlay choudhary. I made a transaction on 12th dec evening to book a train ticked between chhapra to sealdhah but the payment got failed. it got failed. the money got deducted and it is not showing in failed transactions too. Please assist in getting my money back. The transaction amount is 754. Please make the refund at the earliest. Thanks

I'm kishlay choudhary. I made a transaction on 12th dec evening to book a train ticked between chhapra to sealdhah but the payment got failed. it got failed. the money got deducted and it is not showing in failed transactions too. Please assist in getting my money back. The transaction amount is 754. Please make the refund at the earliest. Thank

train ticket book jasedh to spn but ticket not booked so my many Rs346 is back please

I'm jyotirmaye I have booked ticket from Chennai and my transaction was successful amount has debited from the account but I didn't receive the ticket I need my amount refunded as soon as possible this is not fair wasting the customer time and money

My name is Manikandan
Booked yet for Venky bus travels from pondicherry to chennai bus
I completed my payment and amount also debited, but didn't recieve the booking status, My tickets was not booked .kindly help me to sort out

My traing Booking failed but money deducted my bank account...on 27.03.22...
kindly refund my money

I tried to book tkt from tata to nagpur on 26.05.22.tkt not booked but 1606 amount deducted.till today no refund is done.
Ikigo id--IXITR[protected]
Pb verma
Mail id [protected]@gmail.com
[protected]

Hi Ixigo,
My username is tanup8155, ([protected]@gmail.com)
I was booking tickets from Rani Kamlapti(RMKP) to Khandwa(KNW) from the website on 24th Dec 2022, and my money was debited, but the ticket wasn't booked, I tried calling customer care, they said I should go to the helpdesk, but the helpdesk does not have this option. Kindly help me resolve the issue.
Date of the transaction - 24 Dec 2022
Ref no.[protected]
credited to - letravenuestechnologypvtlimited.[protected]@sbi-SBIN0016209
the amount debited - 561.11