[Resolved] Ixigo — money got deducted twice

[Resolved] Ixigo — money got deducted twice

V Vedikq Mar 8, 2020

I booked 3 tickets from ixigo app. Railway tickets of train 12030 swarna shatabdi, 16:50-23:15 from amritsar to new delhi of 10th march 2019 and my money got cut twice. Can u please initiate a refund asap. There is no transaction being shown but im putting a picture of money cut from your account. Please see to it. There is no way in ixigo’s app to work on this matter Email: [protected]@icloud.com Booking id : ixitr[protected] +0 photos Was this information helpful? No (0) Yes (0)
Apr 15, 2020 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Mar 14, 2020 Ixigo Customer Care's response Dear Customer, Greetings from ixigo! We can see that we have shared details over chat pertaining to the refund. Please let us know in case of any further assistance by writing to us at [protected]@ixigo.com. Thanks Team ixigo.
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