[Resolved] Ixigo — money not yet returned

Aaditi dinesh

from Chennai, Tamil Nadu

Mar 21, 2019

Address: Nil, Chennai, Tamil Nadu, 600092

I will make my tickets for ixigo.. First time i cancelled tickets... Tickets money got deducted from my account but after cancellation of tickets... Money never get returned to my account... I mailed twice to ixigo... There is no reply from ixigo end... And i don't know there customer care no to contact... I only request you to return my money back at my account... Which i booked and cancelled tickets on 11.03.19

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Apr 25, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2019

Ixigo Customer Care's response Hi Aaditi,

Greetings from ixigo!

Please note refund against the mentioned transaction is already been processed at our end. We have mailed you relevant details as well. Request you to please check your bank statement once and follow up with them.

In case of any other assistance do write to us at [protected]@ixigo.com.

Regards,
Team ixigo.