[Resolved]  Ixigo — my booking got declined need money back

Was trying to book flight money is deducted from my account, while I used bhimupi app, but ixigo declined my booking can I get money back soon, confirm me if I am getting my money back, make sure I get .. I need to use it for my further booking, I chose ixigo as a trusted app I dint know it can be thins, disappointed.

Transaction I'd:[protected]
Thanks
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Jan 1, 2020
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2019
Ixigo Customer Care's response
Hi Supriya,

Greetings from ixigo

Thank you for writing to us. Your booking with booking ID IF[protected] has failed. The refund will reflect in your bank account within 7 days.

You will get this amount under the name of 'Le Travenues Technology or ixigo' in your bank account. Please refer to your bank statement to know more.

Kindly write back to us if you have any further queries.

Regards,
Team ixigo
 
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