[Resolved] Ixigo — my complaint is for money refund

Sammy14

from Nagpur, Maharashtra

Oct 27, 2018

Address: Nagpur, Maharashtra, 440017

Website: No refund

Hi i canceled my train 6th of september n till now i have not got my refund... I want to knw will i get my money back or i jus have to wait? I booked n canceled coz of some issues... So i want my money refund as soon as possible... Coz there it’s written my money will be refunded in 10 working days but it’s been more then a month n yet i’ve not got my money back so plzz make it soon as possible :)
My booking id is — ixitr[protected]

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Nov 28, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2018

Ixigo Customer Care's response Hi Sammy,

Greetings from ixigo!

We wish to inform you that the refund against the shared booking id IXITR[protected] has been initiated from your end and the details against the same has been sent to your mail id sam.[protected]@yahoo.com.

For further assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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Comments

Prathamesh Petkar

from Vasai-Virar, Maharashtra

Oct 29, 2018

I have booked 1 ticket of anandwan express from nasik to akola of 5 Nov 2018 ...My payment is done money deducted but booking is pending plz help urgently they were saying wait for 40 min but it's already more than that..

[email protected]

from Bengaluru, Karnataka

Oct 30, 2018

I HAVE CANCELLED MY TICKET BEFORE 12 DAYS DIRECTLY FROM AIRLINES BUT I DIDNOT RECEIVED ANY REFUND PLEASE KINDLY CHECK AND REFUND IT PNR NO
OGRMGT
contact [protected]
Email kamalshah.[protected]@gmail.com